FAQ
Returns & Exchanges
- You have 14 days after receipt to request a return or exchange.
- Jewelry must be returned in its original condition, unworn and in its packaging.
- Return costs are the responsibility of the customer (except in the event of an error on our part).
- To initiate a return, contact us by email at: niceandsimplebijoux@gmail.com.
Payment
- We accept: Credit card (Visa, Mastercard, Amex), PayPal, Apple Pay and Google Pay.
- Payments are 100% secure through Shopify Payments.
Jewelry & Care
- Our jewelry is handmade from durable, hypoallergenic stainless steel.
- To prolong their shine: avoid prolonged contact with water, perfume or chemicals.
- Store your jewelry in a pouch or box away from moisture.
Other questions
- You can contact us via the Contact page of our website or directly by email: niceandsimplebijoux@gmail.com.
- We generally respond within 24 hours.